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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Richard Ledesma

July 2, 2026

5  out of  5
rating by Richard Ledesma
"I have enjoyed decades of service from Julie Montenegro and staff. She is not only professional in guiding her staff in excellence but truly dedicated to the community she serves. This is why I encourage others to turn to Julie Montenegro for their insurance needs.
Richard Ledesma retired LAPD"
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David Saenz de Maturana

July 1, 2026

5  out of  5
rating by David Saenz de Maturana
"Julie Montenegro and her team (including Ryan the rockstar) are simply the best when it comes to customer service and client relationships. We've had our home and auto policies bundled with her for many years and unfortunately have also had to file several claims for both along the way. With her guidance immediately following the Eaton fire (she called me the morning after it started), we were able to initiate a claim and get the ball rolling on smoke damage remediation. We were one of the first families in our neighborhood allowed to move back home due to her and her teams due diligence!"
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Consuelo Otero

June 18, 2026

5  out of  5
rating by Consuelo Otero
"Kristina Luck provided excellent service."
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G Sheng

June 17, 2026

5  out of  5
rating by G Sheng
"Julie and her team provide outstanding service. They are professional, responsive, and always look for extra options to save us money. It is rare to find a team so dedicated to looking out for their clients' financial best interests. Highly recommended!"
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Tyler Fullerton

June 15, 2026

5  out of  5
rating by Tyler Fullerton
"Fast and very helpful."
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Lauren Cole

June 3, 2026

5  out of  5
rating by Lauren Cole
"Julie and her team are amazing. Excellent follow through on everything and very responsive. I've been working with them for about three years now and it's night and day from the agency that I left."
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Belia Moreno

June 2, 2026

5  out of  5
rating by Belia Moreno
"Excelente servicio , muy amables dispuestos a resolver todo y perfecta comunicación en español."
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claudia velasco

June 1, 2026

5  out of  5
rating by claudia velasco
"I’ve been working with Julie and her amazing team for years, I really appreciate how they take care of me and my insurance needs for both my home and my auto. They are always looking to get me a great deal."
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Brandon Apontes

May 21, 2026

5  out of  5
rating by Brandon Apontes
"Great service! They helped me get the lowest monthly payment on my car insurance for 2 cars. Highly recommended!!!"
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Adam Loo

May 21, 2026

5  out of  5
rating by Adam Loo
"Great experience. The team over there is very knowledgeable and friendly."
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anthony mendez

May 18, 2026

5  out of  5
rating by anthony mendez
"spoke with Kristina , extreme helpful and friendly . She called and set an appointment for changes that happened to my account . This was a good phone call , becuase i have been with state farm for 3 years . My new vehicle i purchased in December , dropped 25% discount for loyalty . Very professional, will continue to do business with"
We responded:
"Thank you, Anthony, for sharing your experience with Kristina. It's great to hear that she was helpful and friendly in setting up your appointment and assisting with your account changes. We appreciate your continued trust in us over the years and look forward to serving you in the future. "
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Alex Perez

May 12, 2026

5  out of  5
rating by Alex Perez
"I’ve been a customer for a very long time. I called today to add another vehicle, and Monsy was very helpful and made it super easy. Enjoy working with Julie and her team. Highly recommend!"
We responded:
"Thank you, Alex, for your long-term trust and for sharing your experience. It's great to hear that Monsy made adding another vehicle easy for you. We appreciate your recommendation and look forward to continuing to work with you. "
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Karenmell c

May 11, 2026

5  out of  5
rating by Karenmell c
"Been with Julie and team for many years. Kristina is always a great help."
We responded:
"Karenmell, thank you for your loyalty and kind words over the years. We’re delighted to hear that Kristina has consistently provided you with great support. We truly value your continued trust and appreciate you being part of our community."
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Jacqueline Jackson-Young

May 8, 2026

5  out of  5
rating by Jacqueline Jackson-Young
"Customer focused, patient and thorough!"
We responded:
"Thank you, Jacqueline, for highlighting our focus on customer service and thoroughness. We're glad to hear that our patience made a difference in your experience. Your feedback is greatly appreciated."
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John Countway

May 7, 2026

5  out of  5
rating by John Countway
"Julie and her Team are amazing. Julie is there for us every step of the way as we continue to deal with the loss of our home. Julie has helped us to get where we needed for our loss, and that she was proactive about ensuring we had the best coverage for the best price, and always checks in on me to make sure everything is going well. For Home and car insurance blended it makes the process so much more efficient and streamlined. I would recommend Julie to anyone!"
We responded:
"I’m so sorry for such a big loss and so glad I can be here for you at every new step!! "
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Briana Perez

May 6, 2026

5  out of  5
rating by Briana Perez
"Great communication, so easy to work with. Professional and fast service!"
We responded:
"Briana, thank you for taking the time to share your experience! We’re pleased to know our team met your expectations with great communication and service. We’re always here if you need anything further."
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Avner Shiloah

May 6, 2026

5  out of  5
rating by Avner Shiloah
"Have been a customer of Julie’s for many years. Whether it’s her or her staff, we always receive great service, helpful and prompt responses, and have a good experience overall. She also checks in to see how our needs may have changed and offers ways to optimize our insurance policies."
We responded:
"Thank you, Avner, for your long-standing trust and support. It's great to hear that you consistently receive helpful and prompt service from our team. We're always here to ensure your insurance needs are met and optimized."
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Charlemagne Tan

May 4, 2026

5  out of  5
rating by Charlemagne Tan
"Offered different options that cater to my insurance need for my car, and motorcycle."
We responded:
"Thank you, Charlemagne, for your feedback! We're glad to hear that the options we provided met your car and motorcycle insurance needs. If you have any more questions or need further assistance, feel free to reach out."
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Nheil Cueto

April 23, 2026

5  out of  5
rating by Nheil Cueto
"Julie and her team have helped me navigate difficult and confusing insurance policies, changes, and life situations. Additionally, it was with their help and guidance (shoutouts to Krystal!) that I made the decision to buy life insurance policy earlier than later, which was a great choice.

What makes being working with the team better is that they always take the time to ask about things that are going on in my life, to definitely keep up the rapport, but I know it also helps for them to know what else is going on to make any relevant suggestions/changes for my policies. They also make phone calls smooth and seamless for any tasks I need to get done (shoutouts to Melissa, Julie, and any other members I've interacted with and missed!)"
We responded:
"Thank you, Nheil, for sharing your experience with us. We're glad to hear that we have been able to assist you with your insurance needs and life decisions. We appreciate your trust and look forward to continuing to support you."
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John R

April 14, 2026

5  out of  5
rating by John R
"Great service from Kristina Lucks - quick, professional and efficient. Been using this team for over a year and just added a new vehicle, a process that was effortless. Thank you."
We responded:
"Thank you, John, for your feedback! We're glad to hear that Kristina provided quick and professional service, making the process of adding a new vehicle effortless for you. We appreciate your continued trust in our team."
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Ken Alcala

April 10, 2026

5  out of  5
rating by Ken Alcala
"My insurance person was very helpful to my needs. She was very professional and answered all my questions. She returned my calls promptly. She meets gold standard. Thank you."
We responded:
"Thank you, Ken, for sharing your experience with us. We're glad to hear that our team was able to assist you professionally and promptly. Your feedback is greatly appreciated. "
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Cassandra Garcia

April 7, 2026

5  out of  5
rating by Cassandra Garcia
"As a new driver, I found it very easy to get the coverage I needed. The team was friendly and took the time to clearly explain my insurance policy. I would definitely recommend them!"
We responded:
"Thank you, Cassandra, for sharing your experience! We're glad our team could make the process easy and clear for you as a new driver. Your recommendation means a lot to us. "
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Moises Gonzalez

April 7, 2026

5  out of  5
rating by Moises Gonzalez
"Kristina made the process of adding and removing a car from my policy a pleasant experience. She explained everything in detail and offered a follow up call. I’ve had my policy with Julie and her team for years now and they have always responded promptly to any of my inquiries. Great customer service if I could give more stars I definitely would. Happy customer!"
We responded:
"Thank you, Moises, for your kind words about Kristina and our team. We're glad to hear that the process was smooth and that you've had a positive experience with us over the years. Your support means a lot to us. "
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Nati G

April 3, 2026

5  out of  5
rating by Nati G
"Great Customer Service. Quick and efficient as always. Everyone is always great. Today exceptionally well help was provided by Monsey. Provided me with plan the fits my needs as a Customer.They are also very friendly and nice when talking to them on the phone. Happy Customer 😊"
We responded:
"Nati it’s our pleasure! "
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randy lim

April 2, 2026

5  out of  5
rating by randy lim
"Julie is an excellent specialist. I have dealt with insurance companies for over 35 years and Julie makes the process seamless including her prompt professionalism."
We responded:
"Thank you, Randy, for your kind words and for sharing your experience. It's great to hear that Julie's professionalism and seamless process stood out to you after so many years in the industry. We appreciate your trust and support."