State Farm® Insurance Agent Julie Montenegro

"Best insurance agent in Los Angeles. Julie goes out of her way to help her clients. Her office is friendly and responsive. When you are insured through Julie you are getting the best customer service. She insures auto, home and life. When in doubt, buy from her. You will have peace of mind and if anything goes wrong - say in an accident she will give you the best advice to ensure you don't say the wrong thing to the adjusters :). I would rather pay a few bucks extra and know I can call her in any emergency and she will provide me with the best advice."

"Krystal is very professional and goes into great detail about things that I didn’t even think of. Being a foreigner it’s always nerve wracking to chose insurance but she went above and beyond to make sure I was put to ease. I highly recommend her services. Her team are very helpful and super personable at the same time. Thank you!"

"Julie's office is so welcoming and knowledgeable. Every question is answered by friendly and knowledgeable staff and everyone is warm and friendly and fun to talk with. They've helped me to reduce cost of car insurance while increasing what other opportunities I can afford with bundles."

"My wife and I have been with State Farm for many years and the company has been absolutely reliable during all that time. When we called this morning and spoke with Samantha she was lovely and patient and answered all our questions and not only did the needed investigation but referred us to our Claims Specialist Bryan G. who spent all the time we needed in making clear our options in resolving the claim we are dealing with. We are exceedingly grateful to Samantha, Julie Montenegro and Bryan Gillies for their patience and advice over the last two years and we don't hesitate in giving them and State Farm a full five-star rating. Herbert and Catherine Slojewski., Los Angeles, CA."

"Recently went in to review my life insurance policy and Krystal’s help and guidance is unmatched to any other insurance I’ve had before. She really cares for you and tries you give you the best policy to fit your needs . She genuinely cares and you feel that when talking to her. Big thanks again for all your help."

"Switched my car and home insurance from Geico to State Farm recently and have been very pleased with the level of customer service I have received. Monsy and Julie are attentive, personable, and quick to respond to requests. Really enjoy having a person I can reach out to directly instead of having to call an 800 number and go through an automated phone system to handle simple requests. Oh, and I'm saving a huge amount of money AND getting way better coverage."

"I had a horrible experience with state farm insurance. One accident where we were not even at fault and after making the claim they never got back to me. I have had full coverage for several years, yet, state farm failed to process my claim. After a full year of calling state farm only to hear the same story (a recording saying that my claim was being processed) I contacted Julie’s office. Krystal helped to get in touch with the corporate. Unfortunately, the person I spoke with (Alice) told me that my policy number was not associated with any claim. She said there was nothing she could do about it because it had been longer than a year. Then my car broke down at the mall and got stranded in the parking lot. I called state farm to request a tow and was told that my policy number was not valid. I was told that if I wanted the service I had to pay out front and then request a refund at Julie's office. So I said, ok send me the tow truck. After making the payment and waiting for several hours (it was closed to midnight) I got a call from state farm only to notify me that they could arrange a pickup in three day. REALLY? THEY EXPECTED ME TO WAIT AT THE MALL'S PARKING LOT FOR THREE DAYS??? I cancelled the service and hired a local tow truck. A few days later I contacted Julie's office but was not able to get a refund anyways. Ironically two weeks later I got a call from Julie's office to remind me that my monthly payment was past due. Hahaha, that's even funny. Julie and her staff are so friendly and helpful. I love the customer service they provide at Julie's office. If Julie offered a different insurance I would be more than happy to come back as a customer. On the other hand, state farm corporate sucks big time... I'm so disappointed at them."

"Julie and her team make dealing with insurance an unusually pleasant experience. My cars, home and business are insured thru them because I get great discounts for multiple policies and the coverage is top notch. When I have a question, they take the time to answer in depth and knowledgeably. Julie is awesome, and big thanks to Krystal for giving me insight today into how earthquake insurance works. They’ll always be my first call for insurance needs."

"Julie and the others in the office have been so helpful. They carry all of our policies: 3 cars, homeowners, earthquake and business insurance. Any question I have is readily, kindly, and informatively answered. I sigh with relief that our insurance needs are handled."