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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Janice Alexander

Janice Alexander

September 6, 2024

5  out of  5
rating by Janice Alexander
"We had a GREAT experience with Monsy and Julie and their staff. Everyone is so very friendly and professional. They treated us like family. We felt so comfortable. They were financially transparent. We never felt deceived in any way. We are getting ALL of our insurance with them. You should too."
We responded:
"We're thrilled to receive your positive review and to help you with your life insurance! Thank you for choosing our agency. We're here to help with your insurance needs. Best regards, Julie Montenegro, State Farm Agent."
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Manni Mompeller

September 6, 2024

5  out of  5
rating by Manni Mompeller
"Awesome people. Always informative and helpful. Been with them for many years."
We responded:
"Woohoo! Thanks a million for the 5-star review! We're thrilled to have provided you with exceptional service. If you ever need assistance, feel free to reach out. Best regards, Julie Montenegro, State Farm Agent."
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Gabriel Rodriguez

September 4, 2024

5  out of  5
rating by Gabriel Rodriguez
"The staff is very kind and professional. They go above and beyond to meet the needs of their clients and create a comfortable environment where customers know they are getting the best service possible."
We responded:
"Thank you from taking the time to compliment our team! Julie Montenegro State Farm Team"
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Kumiko Masuda

August 28, 2024

5  out of  5
rating by Kumiko Masuda
"They have been providing us a great service throughout years we’ve been with them. They are very proactive in informing us with any changes in policies with context and recommendations. Highly recommend to everyone who is looking for a new insurance plan."
We responded:
"Thank you for your review! We appreciate you trusting us and recommending us! Julie Montenegro State Farm"
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Seda Davoodian

August 23, 2024

5  out of  5
rating by Seda Davoodian
"I am a new client to State Farm, been with a Framers forever, they raised my price with no reason, couldn't stay with them, switched to Stat Farm Julie helped me a lot, recently Lauren helped me adjusting my new Auto insurance rate, very happy working with Julie, Lauren & Kristine."
We responded:
"Seda! Thank you for your kind words and for choosing us! We're glad to have provided excellent service. If you have any questions, feel free to contact us. Best regards, Julie Montenegro, State Farm Agent."
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Rosanne Sollecito

August 21, 2024

5  out of  5
rating by Rosanne Sollecito
"Julie has been my insurance agent for maybe a decade now! The whole team is great. Keeps me informed of increases, and where we can discount too! I have bundled renters insurance and multi car/ family as well. They are super considerate and in return have loyal customers! 10 out of 10 would recommend."
We responded:
"Rosanne! Your 5 star review means the world to our team! Thank you for your loyalty as well! Julie Montenegro State Farm"
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Jacqueline Martinez

August 17, 2024

5  out of  5
rating by Jacqueline Martinez
"Wow they surpass my expectations over and over. They insure my business and they way they respond and help make my life easier is exceptional. Best customer service ever."
We responded:
"Thank you for the 5 star review!! We're so glad to have provided exceptional service. If you need anything else, please let us know! Julie Montenegro, State Farm Agent."
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Jeremy Robbins

August 15, 2024

5  out of  5
rating by Jeremy Robbins
"Julie and her team provide top-notch service across the board. I cannot recommend them highly enough! They are always available to answer questions and talk through options so you settle on the best policy. They approach their clients with warmth and it very much feels like a team collaboration."
We responded:
"Jeremy! Thanks so much for taking the time to compliment our team. We appreciate the feedback and your business."
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Rebeca Zepeda

August 12, 2024

5  out of  5
rating by Rebeca Zepeda
"I recently had the pleasure of working with State Farm for my car insurance needs, and I can’t say enough good things about my experience! From the moment I reached out, I was greeted with warmth and professionalism that made the whole process feel seamless. I had the pleasure of speaking to Kristina and she truly goes above and beyond to ensure her clients feel valued and understood. She took the time to explain all the coverage options available, patiently answering all my questions and helping me find the perfect plan that fit my needs and budget. It felt more like chatting with a friend than a business transaction! What really stood out to me was Kristina’s commitment to customer service. When I had a minor claim, she was right there, guiding me through the process and making sure everything was handled smoothly. It’s clear that she genuinely cares about her clients and wants to provide the best support possible. If you’re looking for a car insurance company that feels personal and reliable, I highly recommend State Farm. You can trust that you’re in good hands. Thank you for making insurance a little less daunting and a lot more friendly! 🌟🚗"
We responded:
"Becky! I so appreciate you taking the time to write such kind words. It's been pleasure serving you and your family over the years. Julie Montenegro State Farm Insurance Agency"
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Sandy Roman

August 6, 2024

5  out of  5
rating by Sandy Roman
"Amazing! Super helpful! You always talk to a live agent. If they’re out of office they will always return your call. Any question or concerns they will always get an agent to help you. They build a relationship with you and always make sure you’re getting the best policy that fits you. Most definitely recommend. Thank you so much Julie!"
We responded:
"Happy to always be of help Sandy! "
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Greg G.

August 6, 2024

5  out of  5
rating by Greg G.
"Best insurance agent I've had - friendly, knowledgeable, proactive, and gives great advice and solutions. With the constant statewide insurance cost increases they have helped find ways to keep my premiums manageable and do so proactively, reaching out to me to help before I even notice myself when rates increase. All five stars for a reason!"
We responded:
"So glad we could help Greg!!"
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Joe Waks

August 1, 2024

5  out of  5
rating by Joe Waks
"Honestly the best and most personal insurance agency I’ve ever dealt with. I used to just purchase my insurance online and it felt very impersonal. This was a game changer. Whenever there is an issue I call a real local office instead of some company hotline located who knows where. All of the agents I have spoken with are extremely personable and friendly. I almost look forward to my yearly checkups with these folks. Major props to Lauren, she’s a sweetheart. Just got off the phone with her and she helped me lower my monthly rate by almost 20 percent. 💘"
We responded:
"Hi Joe! I’m So happy we can help you save and provide great service!"
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Zoe Yuzna

July 30, 2024

5  out of  5
rating by Zoe Yuzna
"Julie and her team are AMAZING. They respond quickly and thoughtfully whenever I have a question or a need for help. They are proactive and extremely knowledgeable."
We responded:
"Zoe! We appreciate you taking the time to compliment us.thank you!"
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Priscilla

July 29, 2024

5  out of  5
rating by Priscilla
"We have been with Montenegro St Farm for many years and have always had excellent customer service while attending to all of our insurance needs."
We responded:
"It’s been a pleasure Priscilla! "
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Tess L

July 26, 2024

5  out of  5
rating by Tess L
"Julie and her team are the best. They're friendly, responsive, and really know their stuff. Insurance is never fun to deal with but Julie, Krystal, Laurie et al make it as painless as possible. Highly recommend!"
We responded:
"Thank you so much Tess! Much appreciated!"
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Sean Taylor

July 25, 2024

5  out of  5
rating by Sean Taylor
"The entire team at the Julie Montenegro office is amazing and extremely helpful. They are there for you through the best AND worst of it! So appreciative for all they do and have done for me over the years."
We responded:
"Thank you for taking your time to wrote such nice words! Im glad we can be here for you anytime! "
Profile photo of Cynthia Contreras

Cynthia Contreras

July 24, 2024

5  out of  5
rating by Cynthia Contreras
"Julie and her Team are first rate. Every call to Julie Montenegro's State Farm office is greeted with a friendly hello and professionalism. Her Team makes every effort to make sure all your insurance needs, concerns or inquiries are addressed on a timely basis. Shout out to summer intern Richard who exemplifies Julie's commitment to all her clients!"
We responded:
"Cynthia, I enjoy our catch up calls every time I speak to you. I appreciate you taking the time to write this and looking forward to hearing about your next adventure! "
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Juan Dominguez

July 19, 2024

5  out of  5
rating by Juan Dominguez
"Great talking with state farm Kristina, so professional and polite with great customer service. I recommend any to State Farm Insurance."
We responded:
"Thank you Juan!!"
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Eva

July 15, 2024

5  out of  5
rating by Eva
"They are so so kind and patient. They really worked with me to educate me on my coverage levels and answer all my questions to develop a policy I am comfortable with. They also aren’t to sell you on extras - they are very honest about what’s recommended vs personal preference for coverage. 10/10 recommend - I’ve been with them for almost 6 years now"
We responded:
"We feel the same about you Eva!! Thank you for your kind words!"
Profile photo of Wednesday Castro

Wednesday Castro

July 12, 2024

5  out of  5
rating by Wednesday Castro
"I love them all super awesome customer service they are always so helpful with everything"
We responded:
"Thank you for taking your time to write this! Much appreciated!"
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John garcia

July 12, 2024

5  out of  5
rating by John garcia
"Great location. Great staff. Always helpful."
We responded:
"Thank you John!"
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Mike Slott

July 12, 2024

5  out of  5
rating by Mike Slott
"Highly recommended. Julie and her team consistently go above and beyond to make life as a customer as easy and as pleasant as possible. Every interaction over the course of 5 years has been standout. Thank you!"
We responded:
"I appreciate your kinds words and taking the time to compliment us. Thank you Mike!"
Profile photo of Jose Henriquez

Jose Henriquez

July 11, 2024

5  out of  5
rating by Jose Henriquez
"Julie and her team have always been great with customer service and helping you find the right policy that fits your needs. Been with a loyal customer since I started driving at 16 years old."
We responded:
"Jose! It’s been so fun watching you grow up and helping your family along the way. Thank you for trusting us!"
Profile photo of Emely Nerio

Emely Nerio

July 11, 2024

5  out of  5
rating by Emely Nerio
"Julie and her team have been super helpful. They’ve helped my family and I for years now with the best coverage. Super attentive team, thank you!"
We responded:
"Is been a pleasure helping your family over the years! "
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Marcela Castillo

July 8, 2024

1  out of  5
rating by Marcela Castillo
"No doubt, the individuals who work here will assess your insurance inquiries. However, my personal experience has left me with a one star review. I never write reviews at ALL and I hate to be a person who brings negativity, but I must state that even after vocalizing the emotions I felt after the service encounter, there was no acknowledgment or accountability on their behalf. A simple, “ I understand we might have made a mistake in the past, we apologize and will try to do better,” would have been nice. I really do feel that they just kept me on a policy without realizing the mistake in order to keep collecting my insurance rate every month. Just not the greatest experience. But take everything with a grain of salt! I’m sure they would still be helpful, especially considering all the positive reviews. When I was first helped by them, i did leave a five start review because i do believe they were competent, professionally, and kind when setting up our insurance for the first time. Two/three years later, I can say that is not the case anymore."
We responded:
"Hello I’m very sorry for your personal experience. May we give you a call to discuss further?"