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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Robert S. Vecchio

March 9, 2023

5  out of  5 rating by Robert S. Vecchio
"Switched my car and home insurance from Geico to State Farm recently and have been very pleased with the level of customer service I have received. Monsy and Julie are attentive, personable, and quick to respond to requests. Really enjoy having a person I can reach out to directly instead of having to call an 800 number and go through an automated phone system to handle simple requests. Oh, and I'm saving a huge amount of money AND getting way better coverage."

Victor L

February 24, 2023

1  out of  5 rating by Victor L
"I had a horrible experience with state farm insurance. One accident where we were not even at fault and after making the claim they never got back to me. I have had full coverage for several years, yet, state farm failed to process my claim. After a full year of calling state farm only to hear the same story (a recording saying that my claim was being processed) I contacted Julie’s office. Krystal helped to get in touch with the corporate. Unfortunately, the person I spoke with (Alice) told me that my policy number was not associated with any claim. She said there was nothing she could do about it because it had been longer than a year. Then my car broke down at the mall and got stranded in the parking lot. I called state farm to request a tow and was told that my policy number was not valid. I was told that if I wanted the service I had to pay out front and then request a refund at Julie's office. So I said, ok send me the tow truck. After making the payment and waiting for several hours (it was closed to midnight) I got a call from state farm only to notify me that they could arrange a pickup in three day. REALLY? THEY EXPECTED ME TO WAIT AT THE MALL'S PARKING LOT FOR THREE DAYS??? I cancelled the service and hired a local tow truck. A few days later I contacted Julie's office but was not able to get a refund anyways. Ironically two weeks later I got a call from Julie's office to remind me that my monthly payment was past due. Hahaha, that's even funny. Julie and her staff are so friendly and helpful. I love the customer service they provide at Julie's office. If Julie offered a different insurance I would be more than happy to come back as a customer. On the other hand, state farm corporate sucks big time... I'm so disappointed at them."

Kim Harlan

February 21, 2023

5  out of  5 rating by Kim Harlan
"Julie and her team make dealing with insurance an unusually pleasant experience. My cars, home and business are insured thru them because I get great discounts for multiple policies and the coverage is top notch. When I have a question, they take the time to answer in depth and knowledgeably. Julie is awesome, and big thanks to Krystal for giving me insight today into how earthquake insurance works. They’ll always be my first call for insurance needs."

Sara Williams

February 1, 2023

5  out of  5 rating by Sara Williams
"We love Julie and her team! She provides great service and great rates!"

Robin Rader

January 31, 2023

5  out of  5 rating by Robin Rader
"Julie and the others in the office have been so helpful. They carry all of our policies: 3 cars, homeowners, earthquake and business insurance. Any question I have is readily, kindly, and informatively answered. I sigh with relief that our insurance needs are handled."

marcelo erazo

January 26, 2023

5  out of  5 rating by marcelo erazo
"Excellent customer service, and , support of Mss Monsy, who even attended me , in great way"

Mia Jackowitz

January 26, 2023

5  out of  5 rating by Mia Jackowitz
"Mike was a great agent to work with. Even though he said he was new, he was able to answer all of my (many) questions quickly and accurately. As someone who is moving to the LA area from the east coast, he definitely helped make the process a breeze. Thanks, Mike!"

Nick Baudouin

January 23, 2023

5  out of  5 rating by Nick Baudouin
"Julie and her team have been incredibly helpful, transparent and communicative. It's been so easy to work with them and I can't recommend them enough!"

Juli Feldman

January 22, 2023

5  out of  5 rating by Juli Feldman
"I had been with AAA for years but Julie found me better coverage at a cheaper rate. She's very easy to work with and super knowledgeable. Wish I had found her sooner!"

Chris Delgadillo

January 20, 2023

5  out of  5 rating by Chris Delgadillo
"Julie is fantastic and always makes you feel like family, rather than just another insurance client! I've been with this office for a few years now and looking forward to many more!"

Roberto Herrera

January 18, 2023

5  out of  5 rating by Roberto Herrera
"I want to thank Julie and team for all the help and support! Excellent customer service and always really helpful! I would highly recommend!!"

Vee Nalbandyan

January 13, 2023

5  out of  5 rating by Vee Nalbandyan
"She’s the best!"

Cesar Carrillo

January 10, 2023

5  out of  5 rating by Cesar Carrillo
"Friendly Staff and will recommend them to others"

Hector Barrera

January 10, 2023

5  out of  5 rating by Hector Barrera
"Julie Montenegro was super helpful in helping me with getting my car insured and answered all my questions I had and was very patient with me. Very good customer service and explained everything efficiently and friendly manner. Highly recommend this place."

fernando corletto

December 28, 2022

5  out of  5 rating by fernando corletto
"My family and I have been using the services provided by State Farm through julie for our homes and vehicles for years. They are always very professional and helpful. Would highly recommend!"


December 27, 2022

5  out of  5 rating by Andrew
"Been with Julie’s office for years, can’t find better help anywhere else. Thank you guys for everything you do!"

victor martinez

December 17, 2022

5  out of  5 rating by victor martinez
"Hi I bought on insurance with state farm from 3 years ago and I have been very happy since then with their excellent service;and I appreciate very much the good service from miss monsy thank you"

Alison Becker

December 16, 2022

5  out of  5 rating by Alison Becker
"I'm so glad I found Julie's office in my neighborhood. They really take the time to get to know you and are very responsive."

Angelica De La Torre

December 14, 2022

5  out of  5 rating by Angelica De La Torre
"I had a horrible car insurance before, two accidents where we weren’t even at fault and they’d never get back to me even with full coverage. I came to Julie’s office at the suggestion of my mom & I’ve never been happier! Not only do I have car insurance at the best and most reasonable prices, but I also have life insurance now. They are so friendly and helpful here, I absolutely love the customer service and I am so thankful to have found them!"

Jorgen Wesley

December 13, 2022

5  out of  5 rating by Jorgen Wesley
"Top notch. Somehow I seem to regularly require difficult or out-of-the-box insurance solutions, and Krystal at this office has been spectacularly helpful, informative, and friendly. Cannot recommend working with this team of people enough, they have solved tricky problems for me quickly, for better rates than I was quoted elsewhere, and maintained a conversational and personal relationship that makes it easy to do business with them."

Artemio Diaz

December 5, 2022

5  out of  5 rating by Artemio Diaz
"Julie’s team has been nothing short of outstanding. Their warmth makes feel as if they were family. Never have I had an issue in the many years I have been with them."

Zoe Kraft

October 7, 2022

5  out of  5 rating by Zoe Kraft
"Always extremely helpful and patient"

Frank Yorba

September 7, 2022

5  out of  5 rating by Frank Yorba
"Julie is the Best and her staff .I will always keep the policy’s I have with her or add more when I need to ."

M Kan

August 29, 2022

5  out of  5 rating by M Kan
"I have been using the State Farm office of Julie Montenegro for over 12 years. She has been handling all my personal insurance needs as well as my business needs. It’s hard to describe the excellent quality and the level of service that her and her team provides. Weather it’s my car insurance, home insurance or business insurance, Julie has gone above and beyond to take care of my insurance. I’ve recommended her to many of my friends and they’re all equally happy. I highly recommend Julie Motenegro for all your insurance needs."

Rachel Elisabeth

August 9, 2022

5  out of  5 rating by Rachel Elisabeth
"I have had insurance with Julie & the Team now for almost 3 years and have been treated with A+ care and attention. Would recommend using them to anyone who needs insurance, car, apt, etc! ⭐️⭐️⭐️⭐️⭐️"