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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Anne Tan

May 25, 2023

5  out of  5 rating by Anne Tan
"Krystal did a wonderful job in explaining the life insurance policy to me. She was very friendly and communicative with everything!"

Raymundo Reyes

May 23, 2023

5  out of  5 rating by Raymundo Reyes
"Loyal, honest, keeps you up to date and suggestions are made from family/friend point of view versus an agent/all business. Never do I feel pressured nor blindsided. I recommend to her to all!"

Cynthia Avila

May 12, 2023

5  out of  5 rating by Cynthia Avila
"I had to renew my insurance and I got the best customer service. Thank you Monsie She's the best"

Lupita Padilla

May 12, 2023

5  out of  5 rating by Lupita Padilla
"Thank you Monsey for helping me with my car insurance, very nice and good service. I really recommend"

Vee Nalbandyan

May 8, 2023

5  out of  5 rating by Vee Nalbandyan
"Best insurance agent in Los Angeles. Julie goes out of her way to help her clients. Her office is friendly and responsive. When you are insured through Julie you are getting the best customer service. She insures auto, home and life. When in doubt, buy from her. You will have peace of mind and if anything goes wrong - say in an accident she will give you the best advice to ensure you don't say the wrong thing to the adjusters :). I would rather pay a few bucks extra and know I can call her in any emergency and she will provide me with the best advice."

Eric Hernandez

April 21, 2023

5  out of  5 rating by Eric Hernandez
"All my insurance needs are always met. Krystal has always assisted me with life, disability, equipment insurance and so much more. Highly HIGHLY recommend"

Maclean Timmer

April 21, 2023

5  out of  5 rating by Maclean Timmer
"Krystal is very professional and goes into great detail about things that I didn’t even think of. Being a foreigner it’s always nerve wracking to chose insurance but she went above and beyond to make sure I was put to ease. I highly recommend her services. Her team are very helpful and super personable at the same time. Thank you!"

Shelby Laterza

April 5, 2023

5  out of  5 rating by Shelby Laterza
"Julie's office is so welcoming and knowledgeable. Every question is answered by friendly and knowledgeable staff and everyone is warm and friendly and fun to talk with. They've helped me to reduce cost of car insurance while increasing what other opportunities I can afford with bundles."

Herbert Slojewski

March 31, 2023

5  out of  5 rating by Herbert Slojewski
"My wife and I have been with State Farm for many years and the company has been absolutely reliable during all that time. When we called this morning and spoke with Samantha she was lovely and patient and answered all our questions and not only did the needed investigation but referred us to our Claims Specialist Bryan G. who spent all the time we needed in making clear our options in resolving the claim we are dealing with. We are exceedingly grateful to Samantha, Julie Montenegro and Bryan Gillies for their patience and advice over the last two years and we don't hesitate in giving them and State Farm a full five-star rating. Herbert and Catherine Slojewski., Los Angeles, CA."

Clarisa Romero

March 31, 2023

5  out of  5 rating by Clarisa Romero
"This team is always amazing! My family has been using Julie and her team for as long as I can remember. They are very honest and do their best to get me the best and are quick to do it. Definitely recommend getting any insurance you need through them!"

Alex J

March 30, 2023

5  out of  5 rating by Alex J
"Recently went in to review my life insurance policy and Krystal’s help and guidance is unmatched to any other insurance I’ve had before. She really cares for you and tries you give you the best policy to fit your needs . She genuinely cares and you feel that when talking to her. Big thanks again for all your help."

Alejandro Lopez

March 30, 2023

5  out of  5 rating by Alejandro Lopez
"Julie and her staff are the best in the area. This experience has been amazing. They make stressful situations very approachable, they make everyone feel like priority and are with you every step. This team deserves more than 5 stars."

Andrea Marroquin

March 29, 2023

5  out of  5 rating by Andrea Marroquin
"The staff is amazing. Always helpful."

Robert S. Vecchio

March 9, 2023

5  out of  5 rating by Robert S. Vecchio
"Switched my car and home insurance from Geico to State Farm recently and have been very pleased with the level of customer service I have received. Monsy and Julie are attentive, personable, and quick to respond to requests. Really enjoy having a person I can reach out to directly instead of having to call an 800 number and go through an automated phone system to handle simple requests. Oh, and I'm saving a huge amount of money AND getting way better coverage."

Victor L

February 24, 2023

1  out of  5 rating by Victor L
"I had a horrible experience with state farm insurance. One accident where we were not even at fault and after making the claim they never got back to me. I have had full coverage for several years, yet, state farm failed to process my claim. After a full year of calling state farm only to hear the same story (a recording saying that my claim was being processed) I contacted Julie’s office. Krystal helped to get in touch with the corporate. Unfortunately, the person I spoke with (Alice) told me that my policy number was not associated with any claim. She said there was nothing she could do about it because it had been longer than a year. Then my car broke down at the mall and got stranded in the parking lot. I called state farm to request a tow and was told that my policy number was not valid. I was told that if I wanted the service I had to pay out front and then request a refund at Julie's office. So I said, ok send me the tow truck. After making the payment and waiting for several hours (it was closed to midnight) I got a call from state farm only to notify me that they could arrange a pickup in three day. REALLY? THEY EXPECTED ME TO WAIT AT THE MALL'S PARKING LOT FOR THREE DAYS??? I cancelled the service and hired a local tow truck. A few days later I contacted Julie's office but was not able to get a refund anyways. Ironically two weeks later I got a call from Julie's office to remind me that my monthly payment was past due. Hahaha, that's even funny. Julie and her staff are so friendly and helpful. I love the customer service they provide at Julie's office. If Julie offered a different insurance I would be more than happy to come back as a customer. On the other hand, state farm corporate sucks big time... I'm so disappointed at them."

Kim Harlan

February 21, 2023

5  out of  5 rating by Kim Harlan
"Julie and her team make dealing with insurance an unusually pleasant experience. My cars, home and business are insured thru them because I get great discounts for multiple policies and the coverage is top notch. When I have a question, they take the time to answer in depth and knowledgeably. Julie is awesome, and big thanks to Krystal for giving me insight today into how earthquake insurance works. They’ll always be my first call for insurance needs."

Robin Rader

January 31, 2023

5  out of  5 rating by Robin Rader
"Julie and the others in the office have been so helpful. They carry all of our policies: 3 cars, homeowners, earthquake and business insurance. Any question I have is readily, kindly, and informatively answered. I sigh with relief that our insurance needs are handled."

marcelo erazo

January 26, 2023

5  out of  5 rating by marcelo erazo
"Excellent customer service, and , support of Mss Monsy, who even attended me , in great way"

Mia Jackowitz

January 26, 2023

5  out of  5 rating by Mia Jackowitz
"Mike was a great agent to work with. Even though he said he was new, he was able to answer all of my (many) questions quickly and accurately. As someone who is moving to the LA area from the east coast, he definitely helped make the process a breeze. Thanks, Mike!"

Nick Baudouin

January 23, 2023

5  out of  5 rating by Nick Baudouin
"Julie and her team have been incredibly helpful, transparent and communicative. It's been so easy to work with them and I can't recommend them enough!"

Juli Feldman

January 22, 2023

5  out of  5 rating by Juli Feldman
"I had been with AAA for years but Julie found me better coverage at a cheaper rate. She's very easy to work with and super knowledgeable. Wish I had found her sooner!"

Chris Delgadillo

January 20, 2023

5  out of  5 rating by Chris Delgadillo
"Julie is fantastic and always makes you feel like family, rather than just another insurance client! I've been with this office for a few years now and looking forward to many more!"

Roberto Herrera

January 18, 2023

5  out of  5 rating by Roberto Herrera
"I want to thank Julie and team for all the help and support! Excellent customer service and always really helpful! I would highly recommend!!"

Vee Nalbandyan

January 13, 2023

5  out of  5 rating by Vee Nalbandyan
"She’s the best!"

Cesar Carrillo

January 10, 2023

5  out of  5 rating by Cesar Carrillo
"Friendly Staff and will recommend them to others"